Since 1997, our family-owned company has built a culture centered on quality workmanship and lasting relationships. That commitment shapes how our service technicians and support staff approach every job across Louisville and surrounding areas.
Meet Our Team of Skilled Service Professionals
Customers who meet our team quickly notice that service matters here. KLM Heating & Cooling is made up of dedicated professionals who take pride in doing the work correctly and treating customers with respect. Our service technicians are NATE-certified and trained to work on all makes and models, which gives customers confidence when repairs or installations are needed. Just as important, our team communicates clearly and listens carefully so customers understand their options. We believe technical skill and customer care should go together on every call. That balanced approach helps us deliver a better service experience from the first contact to the final system check.
A Culture Built on Accountability and Customer Care
When customers meet our team, they are meeting people who support the values that define KLM Heating & Cooling. We are a Christian-based, family-owned company that believes in honesty, professionalism, and standing behind our work. Our team members are committed to being dependable, respectful, and prepared for the job in front of them. That culture matters because strong service does not happen by accident. It comes from good people following clear processes and taking pride in quality results. Whether the job is routine maintenance, emergency repair, or full system installation, our team works together to provide a consistent experience built on trust and follow-through.
Why Customers Feel Confident When They Meet Our Team
KLM Heating & Cooling has earned long-term customer trust by focusing on people as much as performance. When customers meet our team, they see a company that values service, not shortcuts. We offer 24/7 emergency response, a 100% satisfaction guarantee, and award-winning customer service because we know comfort issues require both skill and care. Our team supports residential, commercial, and industrial clients with dependable workmanship and clear communication throughout every project. From the office staff to the field service technicians, each person plays a role in delivering the kind of experience customers remember. That is how we continue building strong relationships across Louisville and surrounding areas.
Management and Office Staff
Christina Dowell
Dave Dowell
Megan Scott
Neil Uhl
Dan Amburgey
Josh Hedrick
Tony Logsdon
Tim Caudill
Doug McCoy
David Schmitt
Greg Johnson
Jennifer Tasio
Seth Patterson
Service Installers and Technicians
Mike Driver
Lucky Hedrick
Chris Grimm
Sean Newton
Nick Buchanan
Jordan Rowe
