Reviews
Reviews
KLM has taken the stress of preventative maintenance and repairs off myself and leadership team. Response time and demeanor of the technicians make my operations team feel confident the repairs are being done correctly and with urgency. Doug Mccoy and I have an open and honest relationship and we often discuss capital improvements while deciding if repair or replacement is needed. After many years of trying to find a maintenance partner, we have found one in KLM.
We have always struggled finding a company to be consistent and complete the work in a timely fashion until we started using KLM. Technicians explain the issue and why it happened and lay out a plan to fix it. I have called, Doug McCoy, several times with either questions or planning repairs and he is always there to help and provide his knowledge and expertise. To be honest, he is one of the many reasons we keep our business with KLM.
Jonah and Preston were very professional. Performed the spring service quickly and investigated an issue I raised with the heat pump. Identified the damaged part, explained the repair before proceeding and came back same day with the required spare part. Fitted it quickly and we’re now all set until the Fall.
KLM has serviced our HVAC for years and we have always been completely satisfied with their service. The technicians have been knowledgeable, professional, and friendly. Recently, it was finally time to replace our old furnace and heat pump. It was the coldest days of the season, but they took care of us quickly, and had us up and running again in a reasonable amount of time, and got us a great system at a great value, with discounts for being maintenance agreement customers! Jeff and Jermane did a great job on the install! We are happy customers!
Jimmy come out and checked my furnace in a quick and timely manner. Was very informative and helpful. Highly recommend KLM for your Heating and Cooling needs.
I have nothing but best experience with KLM that company weary courteous and prompt The have great team to resolved any issues in timely manner. Thank you so much Jimmy Neal and Carrie who help us to find out what’s was needed to be fixed in our furnace. I will always recommend you to our friends and Families.
The two gentlemen that came to my house and serviced my HVAC unit were both first rate. Courteous and knowledgeable. KLM mechanical is highly recommend . A+
They are always friendly and professional. Today, Jonah and Randall were very nice and helped us understand their service. Thanks!
George and Johan did a great job , had to replace one of parts, explained why it need to be replaced! Very courteous and respectful! Thank you
KLM does quality work and very knowledgeable in this industry. I needed help with hooking up a new commercial gas range in my kitchen and they came right over to help me install. Also use them for all heating and cooling maintenance.
Called about noon about trying to get someone to come out and service our furnace, had somebody out by 2 great service George was wonderful as a service Tech. Overall I was very satisfied with their service